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    Frequently Asked Questions 
    SkyRest tm FAQs 
    • Does SkyRest tm come in different sizes?
      SkyRest tm comes in only one size because only one size is needed. The sloping top and the ability to be used on an airline food tray or on your lap allows for a wide variety of torso heights. It has been tested on individuals ranging from 4'10" to 6'6" and found to be comfortable for all.


    • Is SkyRest tm difficult to inflate or deflate?
      SkyRest tm has been designed with ease of inflation and deflation in mind. The removable deflation valve is designed to allow very fast deflation (~10-15 seconds)so that you can get ready for de-planing quickly. For inflation, experience has shown that the best way to do this is to start with the valve removed. This leaves a large hole so that air can easily enter the pillow. Just pull out the corners of the pillow to form it into it's inflated shape(like a cube)and it is now 80% full of air. Now insert the valve and the air inside is trapped by the one-way inflation valve. From this point it takes just a few breaths of air to top it off to the desired firmness and you're ready to go! Of course you can also use forced air if it's available. For example, some aircraft have an overhead air nozzle that can be used. If you're stuck at the airport you can use an ordinary hair dryer on cool setting or even the hand dryer in the restroom.


    • How do I order my SkyRest tm?
      You can order directly from this website or through our sales partner, SkyMall tm at SkyMall.com


    • When is the best time to inflate my pillow on a flight?
      It is best to wait until the seat belt sign is extinguished once you are in the air. The reason for this is that the cabin pressure will have stabilized by this time. If you inflate it too early you may have a problem with over-inflation, in which case the pillow will expand like a balloon. If this does happen, all you have to do is loosen the deflation valve until some pressure is released and the pillow returns to it's normal size.


    • How can I tell if the pillow is over-inflated?
      The pillow is designed to fit easily within the space provided in any coach seat. If it seems to be too large for the space provided then it may be over-inflated. A good width guide is the food tray. Note that is is not possible to over-inflate the pillow by mouth; only a drop in cabin pressure will do this.


    • What if I'm in the middle or aisle seat and someone wants to get in or out?
      It's really no different than if you have your food tray down with food, a book or a laptop computer on it. Simply get up, lift your food tray if necessary, put the pillow on your seat and let the person in or out. The good thing is, it is very light weight and easy to move and if you should accidentally bump someone with it, it cannot hurt them!


    • How large is SkyRest tm when deflated?
      When you get it from us it will be as folded by the clever people at the factory and it's about 1" x 13.5" x 9" and weighs only 20 ounces. However it is very flexible and can be easily folded or rolled into many different sizes and shapes so that it will fit into a carry-on bag along with all your other things. A good way to pack it is to put it in last, laid flat so that it creates a layer on the top. Then you just need to unzip one side of the top of your carry-on and pull it out once you're on the plane. Another option is to unpack it just before getting on and hold it in your hand, then stuff it into the seat back until you're airborne and ready to use it.


    • What are the shipping options?
      There are three shipping options: Std. $5.95---Parcel post mail, 7-10 days Fast. $8.95---Priority mail, 2-3 days Next Day $19.95---Express mail 1-2 days. The USPS cannot guarantee next day delivery for all locations. Large metro areas are 1 day, out of the way places are 2 days. These shipping options are the most cost effective for all concerned. We could use FedEx but then the shipping cost would exceed that of the product! If you still want to use FedEx we can do it but you will have to call us to arrange it.


    RestuP tm FAQs  
    • What are the inflated dimensions of RestuP tm?
      Width:30", Height:15.5", and Length:32" Note: This is fully inflated. All dimensions shrink as the air pressure goes down. The variation is about + - 1" within the usable range. The length is such that a man over 6 feet tall can lay with his entire torso on the pillow. A shorter person will recline at the same angle but their head will not go up as high.


    • How do I inflate it?
      RestuP tm is easy to inflate using a standard hand held hairdryer on it's coolest setting. Once you have inflated it most of the way with the hair dryer, you can firm it up by mouth.


    • What are the folded dimensions?
      W:9" H:3" L:11" Note: This is how it comes from the factory but it can be folded any way you'd like. It will take up about as much room as a jacket in a suitcase.


    • What is the weight?
      3 pounds 3 ounces.


    • What is it made of?
      PVC with a soft flannel like coating. It can be washed in a regular washing machine in cold or warm water. It's designed to be used with a standard bedroom pillow so that you can use your favorite pillow.


    Home | Products | FAQ | About | Contact | Testimonials | Travel Links | Store Locator |

    DAC Innovations Inc.
    PO Box 9947
    San Jose, CA 95157
    Phone: 1-800-572-1380


    Email: info@skyrest.com

     
    When inflating, start with the inflation valve removed(un-screwed). Pull out the corners as shown. It is now ~80% filled with air. Without changing the shape, insert and screw in the inflation valve and complete inflation by mouth.